Downloads won't open directly from PWB

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amutch
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Downloads won't open directly from PWB

Postby amutch » Tue Sep 13, 2016 4:33 pm

Just recently, we've been having a problem when trying to open downloads directly from PWB. For example, if I attempt to download a Word document that is an attachment in Yahoo mail, if I select "Open" from the "File Download" dialog, when Word opens, it gives me an error message. I've attached that message. If I save the file and then open it from the saved location, the file opens without any problem. This only appears to be affecting documents associated with Office 2016 (Word, Excel, etc.).

PWB: 2.11.9
Office: Office 2016 Professional
OS: Windows 7 w/ SP1 - 64 bit
Attachments
Word Open.png
Word Open.png (26.7 KiB) Viewed 4290 times
Word Error Message.png
Word Error Message.png (21.12 KiB) Viewed 4290 times

Scott
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Re: Downloads won't open directly from PWB

Postby Scott » Wed Sep 14, 2016 7:57 am

If you use Internet Explorer on the same computer logged on as the same user does the file open in Internet Explorer?

--Scott

amutch
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Re: Downloads won't open directly from PWB

Postby amutch » Wed Sep 14, 2016 10:32 am

Yes. I should have mentioned that in my initial post. IE 11 and PWB appear to use different file dialogs.

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Re: Downloads won't open directly from PWB

Postby Scott » Wed Sep 14, 2016 2:59 pm

You tested Internet Explorer 11.0 and not the Edge browser correct?

You could update to PWB v3 CEF and use the [Security]CheckExecuteAccess functionality to download, filter, and open the file in the associated application.

viewtopic.php?f=8&t=3029&hilit=CheckExecuteAccess#p7606

--Scott

amutch
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Re: Downloads won't open directly from PWB

Postby amutch » Thu Sep 15, 2016 6:46 am

IE 11 - These computers are still on Windows 7 so no Edge browser.

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Re: Downloads won't open directly from PWB

Postby amutch » Thu Sep 15, 2016 8:35 am

I just tested this problem with this release of PWB v3.04.5 basic (IE) Internet Explorer Rendering Engine. It has the exact same problem. The problem does not affect IE when opening files. You can see from the attached image how IE handles file downloads. It uses a different dialog. I don't get any error messages from Word when I open files using this dialog.
Attachments
Attachment Pop-Up.jpg
Attachment Pop-Up.jpg (18.09 KiB) Viewed 4277 times

Scott
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Re: Downloads won't open directly from PWB

Postby Scott » Thu Sep 15, 2016 7:39 pm

What happens when you click the "Open" button?

--Scott

amutch
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Re: Downloads won't open directly from PWB

Postby amutch » Mon Sep 19, 2016 3:45 pm

It attempts to open the file in Word 2016 and then Word generates the error that I shared at the top of the thread.

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Re: Downloads won't open directly from PWB

Postby Naff » Fri Dec 09, 2016 12:43 am

amurtch wrote:It attempts to open the probolan 50 file in Word 2016 and then Word generates the error that I shared at the top of the thread.


This is why I switched to Firefox, it's much better.
Last edited by Naff on Sat May 06, 2017 2:45 am, edited 2 times in total.

Scott
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Re: Downloads won't open directly from PWB

Postby Scott » Fri Dec 09, 2016 2:24 pm

Firefox may be a better for a browser when used at home where access to the local computer is of no concern. Public Web Browser (PWB) as the name implies is a secure web browser for use as Public Access Computers and is not really a good fit for home use.

--Scott

HoracioT
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Re: Downloads won't open directly from PWB

Postby HoracioT » Mon Jul 31, 2017 1:47 am

Scott wrote:Firefox may be a better for a browser when used at home where access to the local computer is of no concern. Public Web Browser (PWB) as the name implies is a secure web browser for use as Public Access Computers and is not really a good fit for home use.

--Scott


Thanks Scott, after switching to Firefox I got it working. I.E sucks!


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